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A borrower's credit report shows a collection account that was paid in full 18 months ago but still appears as 'unpaid' on the report. What is the most appropriate processing action?

Correct Answer

D) Require a rapid rescore to correct the reporting error

A rapid rescore is the most efficient way to correct credit reporting errors during the loan process. This allows the corrected information to be reflected in the credit score and underwriting decision without delaying the loan for the standard dispute process, which can take 30+ days.

Answer Options
A
Require the borrower to dispute the error with credit bureaus
B
Accept proof of payment and proceed without credit report correction
C
Treat the collection as unpaid for underwriting purposes
D
Require a rapid rescore to correct the reporting error

Why This Is the Correct Answer

A rapid rescore is the most efficient way to correct credit reporting errors during the loan process. This allows the corrected information to be reflected in the credit score and underwriting decision without delaying the loan for the standard dispute process, which can take 30+ days.

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