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A borrower with a disability requests that the lender allow her service animal in the lender's office, despite a 'no pets' policy. Under the Fair Housing Act, the lender must:

Correct Answer

B) Allow the service animal as a reasonable accommodation

Under the Fair Housing Act, lenders must provide reasonable accommodations for individuals with disabilities. Service animals are not considered pets and must be allowed even in facilities with no-pet policies. No fees or deposits can be charged for service animals.

Answer Options
A
Deny the request because it's a business establishment
B
Allow the service animal as a reasonable accommodation
C
Require documentation that the animal is trained
D
Charge a pet deposit to cover potential damages

Why This Is the Correct Answer

Under the Fair Housing Act, lenders must provide reasonable accommodations for individuals with disabilities. Service animals are not considered pets and must be allowed even in facilities with no-pet policies. No fees or deposits can be charged for service animals.

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