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A borrower provides a verification of employment (VOE) that shows their base salary, but during verbal verification, the employer mentions the employee is currently on unpaid medical leave. How should this information be handled?

Correct Answer

B) Require updated written documentation reflecting current employment status

Current employment status is critical for loan approval. If verbal verification reveals information that contradicts written documentation, updated written verification must be obtained to accurately reflect the borrower's current situation and ability to repay the mortgage.

Answer Options
A
Use the base salary since the written VOE is the official document
B
Require updated written documentation reflecting current employment status
C
Proceed if the borrower provides a return-to-work date within 60 days
D
Calculate income based on disability insurance payments during leave

Why This Is the Correct Answer

Current employment status is critical for loan approval. If verbal verification reveals information that contradicts written documentation, updated written verification must be obtained to accurately reflect the borrower's current situation and ability to repay the mortgage.

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