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A borrower expresses concern about their ability to afford the monthly payments on a loan they are applying for. How should an MLO respond under the duty of good faith and fair dealing?

Correct Answer

B) Suggest they reconsider the loan amount or explore other options that better fit their budget

Good faith and fair dealing requires MLOs to take borrower concerns seriously and act in their best interest. When a borrower expresses affordability concerns, the MLO should help them explore more suitable options rather than dismissing their concerns.

Answer Options
A
Reassure the borrower that they will be fine since they qualified
B
Suggest they reconsider the loan amount or explore other options that better fit their budget
C
Proceed with the application since the underwriter will make the final decision
D
Advise the borrower to increase their income before applying

Why This Is the Correct Answer

Good faith and fair dealing requires MLOs to take borrower concerns seriously and act in their best interest. When a borrower expresses affordability concerns, the MLO should help them explore more suitable options rather than dismissing their concerns.

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