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Agency & Professional EthicsConfidentialityMEDIUM

An agent learns that their buyer client is pre-approved for $500,000 but is only looking at homes under $400,000. The client has not authorized sharing any financial details. The seller's agent asks about the buyer's maximum budget. How should the agent respond?

Correct Answer

D) Decline to reveal the buyer's finances without written consent

A buyer's pre-approval, budget and qualification are the client's confidential information. Code of Ethics s. 12 bars disclosing a client's confidential information to a third party without the client's written consent, and the client has not given it. The agent should decline to discuss the buyer's finances, which is honest and protects the client's negotiating position.

Answer Options
A
Reveal that the buyer can afford $500,000 to help negotiations
B
Confirm the buyer qualifies for this price range
C
Suggest the seller's agent ask the buyer directly about budget
D
Decline to reveal the buyer's finances without written consent

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Key Terms

confidentialitypre-approvalCode of Ethics s. 12Code of Ethics s. 14negotiation
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