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Agency & Professional EthicsConfidentialityMEDIUM

A buyer tells their Ontario salesperson that the seller is facing foreclosure and must sell quickly. How should the salesperson handle this information?

Correct Answer

A) Use it, on the buyer's instructions, to negotiate a better price

The information came from the salesperson's own client, and Code of Ethics s. 8 requires the salesperson to promote and protect that client's best interests. The buyer's representative owes the seller no confidentiality, so the salesperson may use the information, as the buyer directs, to negotiate for the buyer. Passing what the buyer said to the listing side could breach s. 12 if the buyer shared it in confidence.

Answer Options
A
Use it, on the buyer's instructions, to negotiate a better price
B
Pass it to the listing brokerage so the sale can move faster
C
Keep it out of negotiations because it is confidential to the seller
D
Report the seller's financial situation to RECO before any offer

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Key Terms

best interestsclient instructionsnegotiationconfidentialityCode of Ethics
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