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Consumer ProtectionWAEASY

Which body regulates real estate agents and investigates complaints about their conduct in Western Australia?

Correct Answer

B) Consumer Protection, part of the Department of Local Government, Industry Regulation and Safety

Consumer Protection, headed by the Commissioner for Consumer Protection, licenses WA real estate agents, investigates complaints, audits trust accounts and enforces the Real Estate and Business Agents Act 1978. It was part of the Department of Mines, Industry Regulation and Safety and later the Department of Energy, Mines, Industry Regulation and Safety, and since 1 July 2025 sits within the Department of Local Government, Industry Regulation and Safety.

Answer Options
A
The Real Estate Institute of Western Australia, through its professional standards process
B
Consumer Protection, part of the Department of Local Government, Industry Regulation and Safety
C
The Real Estate and Business Agents Supervisory Board, which licenses and disciplines WA agents
D
Landgate, the WA land titles authority that registers property transfers

Why This Is the Correct Answer

Consumer Protection administers the Real Estate and Business Agents Act 1978, licensing agents and investigating complaints about them.

Why the Other Options Are Wrong

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Related Topics & Key Terms

Key Terms:

Consumer Protection divisionDMIRSagent regulation
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