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Consumer ProtectionWAMEDIUM

Under the Australian Consumer Law as applied in WA, what are 'consumer guarantees' in relation to services provided by a real estate agent?

Correct Answer

D) Automatic guarantees of due care and skill, fitness for purpose and reasonable time

Under the Australian Consumer Law, consumer guarantees apply to services provided by real estate agents. These include guarantees that services will be rendered with due care and skill, be fit for the specified purpose, and be provided within a reasonable time. Failure to meet these guarantees may entitle the consumer to a remedy.

Answer Options
A
A promise that the property will sell for at least the asking price agreed with the agent
B
Protections that attach only to goods, so an agent's services fall outside them
C
A right to a full refund of commission whenever the client is dissatisfied with the result
D
Automatic guarantees of due care and skill, fitness for purpose and reasonable time

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Related Topics & Key Terms

Key Terms:

consumer guaranteesdue care and skillAustralian Consumer Law
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