EstatePass
Ethics ComplianceSpam IdentificationEASY

An agency sends an SMS promoting its new rental listings. How must the message identify who sent it?

Correct Answer

C) With the agency's legal name, or its name and ABN, plus contact details

ACMA guidance says commercial messages must accurately identify the sender's name or business name and include correct contact details, using the business's correct legal name or the sender's name and ABN. This information must remain correct for at least 30 days after the message is sent.

Answer Options
A
With the agent's first name only, as long as it is sent to past clients
B
The sending mobile number is enough, as it shows who sent it
C
With the agency's legal name, or its name and ABN, plus contact details
D
With the agency's logo image, which is enough to identify the sender

Why This Is the Correct Answer

The sender is identified by legal name, or name and ABN, with accurate contact details.

Why the Other Options Are Wrong

Background Knowledge for Ethics Compliance

Exam Tip for Ethics Compliance

Common Mistakes to Avoid on Ethics Compliance Questions

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