Which statement best describes a consumer's rights when dealing with misleading advertising under the Competition and Consumer Act 2010?
Correct Answer
C) Consumers can seek remedies even though the misleading conduct was unintentional
Under the Competition and Consumer Act 2010, misleading or deceptive conduct is prohibited regardless of intention. Consumers can seek remedies including compensation, even when the business did not intend to mislead.
Why This Is the Correct Answer
Because intention is irrelevant to misleading or deceptive conduct, a consumer who suffers loss can seek remedies such as compensation even where the business did not mean to mislead.
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