EstatePass
Consumer ProtectionMisleading ConductMEDIUM

A real estate agent tells a potential buyer that a property 'definitely will increase in value by 15% within two years' based solely on their personal opinion. Under Australian Consumer Law, this statement is:

Correct Answer

C) Prohibited, because a baseless definite prediction is misleading or deceptive conduct

Making definitive statements about future property value increases without reasonable basis constitutes misleading or deceptive conduct under the Australian Consumer Law. Agents must ensure any representations about property performance are based on factual evidence and clearly identified as opinions when appropriate.

Answer Options
A
Acceptable, because it reflects the agent's professional expertise and local knowledge
B
Allowed, because the agent has more than ten years of experience in the area
C
Prohibited, because a baseless definite prediction is misleading or deceptive conduct
D
Permitted, as long as the agent later confirms in writing that it is an opinion

Why This Is the Correct Answer

Under section 4 of the ACL, a representation about a future matter made without reasonable grounds is taken to be misleading. A definite promise of 15% growth based only on opinion fits that rule.

Why the Other Options Are Wrong

Deep Analysis of This Consumer Protection Question

Background Knowledge for Consumer Protection

Memory Technique

Exam Tip for Consumer Protection

Real World Application in Consumer Protection

Common Mistakes to Avoid on Consumer Protection Questions

Related Topics & Key Terms

Key Terms:

misleading conductdeceptive conductAustralian Consumer Lawfuture predictionsfactual basis
Was this explanation helpful?

More Consumer Protection Questions

People Also Study

Practice More AU Questions

Access 1,100+ Australian real estate practice questions and ace your Certificate IV.

Browse All AU Questions