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Consumer ProtectionMisleading ConductMEDIUM

A real estate agent tells a potential buyer that a property 'definitely will increase in value by 15% within two years' based solely on their personal opinion. Under Australian Consumer Law, this statement is:

Correct Answer

C) Prohibited, because a baseless definite prediction is misleading or deceptive conduct

Making definitive statements about future property value increases without reasonable basis constitutes misleading or deceptive conduct under the Australian Consumer Law. Agents must ensure any representations about property performance are based on factual evidence and clearly identified as opinions when appropriate.

Answer Options
A
Acceptable, because it reflects the agent's professional expertise and local knowledge
B
Allowed, because the agent has more than ten years of experience in the area
C
Prohibited, because a baseless definite prediction is misleading or deceptive conduct
D
Permitted, as long as the agent later confirms in writing that it is an opinion

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Related Topics & Key Terms

Key Terms:

misleading conductdeceptive conductAustralian Consumer Lawfuture predictionsfactual basis
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