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Agency & Professional EthicsClient Vs Customer DutiesEASY

A seller's salesperson in Ontario is dealing with a buyer who has no representative. Under the Code of Ethics, how must the salesperson treat this self-represented buyer?

Correct Answer

B) Without giving services, opinions or advice about the trade

Under Code of Ethics s. 10, a registrant must not provide services, opinions or advice to a self-represented party in respect of a trade, or encourage that party to rely on the registrant's knowledge, skill or judgment. The salesperson still owes the buyer courtesy, honesty, good faith and integrity under s. 1, but not advice. New customer agreements are no longer part of Ontario practice.

Answer Options
A
As a customer owed limited advice on price and terms
B
Without giving services, opinions or advice about the trade
C
With the same advice the seller receives, to keep things fair
D
With advice only after the buyer signs a customer service agreement

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Key Terms

self-represented partyCode of Ethics s. 10no adviceseller representationassistance disclosure
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