EstatePass
Agency & Professional EthicsConfidentiality DutiesMEDIUM

In Ontario, when may a registrant share a client's confidential information with a third party?

Correct Answer

D) With the client's written consent, or where law permits

Code of Ethics s. 12 (O. Reg. 365/22) says that, except as otherwise authorized or required by law, a registrant shall not disclose a client's confidential information to a third party without the client's written consent. Disclosure is therefore allowed with the client's written consent or where the law authorizes or requires it, such as under a court order or a legally required report.

Answer Options
A
When sharing it would help close the transaction faster
B
When the other party offers to pay a higher commission
C
When the agent believes it's in everyone's best interest
D
With the client's written consent, or where law permits

Why This Is the Correct Answer

This answer is correct because it states both exceptions in Code of Ethics s. 12: the client's written consent, and disclosure authorized or required by law. Outside those two routes, the registrant must keep the client's confidential information private.

Why the Other Options Are Wrong

Deep Analysis of This Agency & Professional Ethics Question

Background Knowledge for Agency & Professional Ethics

Memory Technique

Exam Tip for Agency & Professional Ethics

Real World Application in Agency & Professional Ethics

Common Mistakes to Avoid on Agency & Professional Ethics Questions

Key Terms

confidentialityCode of Ethics s. 12written consentrequired by lawclient information
Was this explanation helpful?

More Agency & Professional Ethics Questions

People Also Study

Practice More Agency & Professional Ethics Questions

Access 540+ Canadian real estate exam questions and pass your licensing exam.

Start Practicing