Under Ontario's TRESA framework, which statement best describes the difference between a client and a self-represented party?
Correct Answer
A) A client is represented; a self-represented party may not receive the registrant's advice
A registrant represents a client and must promote and protect the client's best interests (Code of Ethics s. 8). A self-represented party is a party to the trade who is not a client, and Code s. 10 forbids giving that person services, opinions or advice or encouraging them to rely on the registrant's knowledge, skill or judgment. The old 'customer' category no longer exists for new Ontario relationships.
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