An agent learns confidential information about their client's financial difficulties during a listing presentation. Later, while showing the property to buyers, what should the agent do with this information?
Correct Answer
C) Keep the information confidential indefinitely
Code of Ethics s. 12 (O. Reg. 365/22) bars a registrant from disclosing a client's confidential information to a third party without the client's written consent, unless the law authorizes or requires it. The rule has no time limit, so the information stays confidential after the listing or the deal ends. Neither exception applies to buyers at a showing.
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