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Agency & Professional EthicsDisclosure ObligationsMEDIUM

An agent discovers a material defect in their listing that the seller hasn't disclosed. What is the agent's obligation?

Correct Answer

C) Advise the seller to disclose; withdraw if they refuse

While agents owe loyalty to their clients, they cannot participate in misrepresentation or fraud. The agent must advise the seller to disclose material defects and may need to withdraw from representation if the seller refuses to comply with disclosure obligations.

Answer Options
A
Keep the information confidential as it came from the client
B
Disclose it to potential buyers immediately, without involving the seller
C
Advise the seller to disclose; withdraw if they refuse
D
Only disclose if buyers specifically ask about the property's condition

Why This Is the Correct Answer

Option C correctly balances fiduciary duty with legal obligations. Under TRESA, RESA, and provincial regulations, agents cannot participate in misrepresentation or fraud. The agent must first advise the seller of their disclosure obligations, giving them opportunity to comply. If the seller refuses, the agent must withdraw from representation to avoid becoming complicit in fraudulent non-disclosure. This approach protects the agent's license while fulfilling both client duties and legal requirements.

Why the Other Options Are Wrong

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Key Terms

material defectsfiduciary dutydisclosure obligationsmisrepresentationagency withdrawal
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