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Agency & Professional EthicsDual Agency RulesONHARD

A real estate agent in Ontario is representing a buyer in multiple representation. The seller's motivation for selling was learned before the multiple representation began. Can this information be shared with the buyer client?

Correct Answer

A) No, not without the seller's written consent, however early it was learned

The seller's motivation is the seller's confidential information, and Code of Ethics s. 12 bars disclosing a client's confidential information to a third party without that client's written consent. When the information was learned makes no difference. In multiple representation the brokerage must also treat both clients objectively and impartially under O. Reg. 567/05 s. 22(5), so without the seller's written consent the information stays confidential.

Answer Options
A
No, not without the seller's written consent, however early it was learned
B
Yes, because it was learned before multiple representation started
C
Yes, as long as the buyer promises to keep it private
D
No, and not even the seller's written consent would permit it

Why This Is the Correct Answer

This answer is correct because Code of Ethics s. 12 protects a client's confidential information unless that client consents in writing, and nothing in the rule depends on when the information was obtained. The seller's motivation therefore cannot go to the buyer unless the seller signs a written consent. This also keeps the brokerage objective and impartial between its two clients, as s. 22(5) requires.

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Key Terms

multiple representationconfidentialityCode of Ethics s. 12seller motivationwritten consent
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