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Agency & Professional EthicsMultiple RepresentationONHARD

A listing agent receives two offers simultaneously, one from their buyer client and one from another brokerage. According to Ontario regulations, how should this be handled?

Correct Answer

D) Present both offers together with full disclosure of the multiple representation

Under O. Reg. 567/05 s. 22.10, a registrant must convey every written offer to the client as soon as possible, whoever made it. Because the brokerage also represents one of the buyers, it needs the clients' written consent to the multiple representation (s. 22) and must tell the other offering buyer that it serves a buyer in the same trade (s. 22.0.3). Presenting both offers together with that disclosure meets these rules.

Answer Options
A
Present the offer from the other brokerage first to avoid conflict
B
Only present the higher offer to the seller
C
Decline to present their own buyer's offer
D
Present both offers together with full disclosure of the multiple representation

Why This Is the Correct Answer

Presenting both offers together satisfies the duty in s. 22.10 to convey every written offer as soon as possible. Full disclosure of the multiple representation reflects s. 22, which requires the clients' informed written consent, and s. 22.0.3, which requires the other offering buyer to be told. The seller then decides with complete information.

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Key Terms

conveying offersmultiple representations. 22.10competing offersOntario
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