A property manager receives a maintenance request from a tenant about a broken hot water system. What is the most appropriate timeframe for addressing this issue under residential tenancy legislation?
Correct Answer
B) Within 24-48 hours as it's an urgent repair
A broken hot water system is classified as an urgent repair under residential tenancy legislation because it affects the tenant's health, safety, and basic living requirements. Urgent repairs must typically be addressed within 24-48 hours to ensure the property remains habitable.
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