An agency buys a list of local home phone numbers for a prospecting campaign. Several have been on the Do Not Call Register for months. What must the agency do?
Correct Answer
C) Wash the list and not call those numbers without consent or an exemption
ACMA says that after a number has been on the Do Not Call Register for 30 days, telemarketers can call it only with consent or if they are exempt. The register does not block calls; businesses must 'wash' their calling lists against it to remove registered numbers before calling.
Why This Is the Correct Answer
Registered numbers must be washed out unless there is consent or an exemption.
Why the Other Options Are Wrong
Background Knowledge for Ethics Compliance
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An agency buys a list of buyer contacts from another business, which says all the people on it consented. The agency wants to email them. Who must have consent?
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