Professional Conduct & Ethics

What information must be disclosed in all real estate advertising according to the REA Code?

A licensee is found guilty of unsatisfactory conduct by the REAA. The licensee disagrees with both the finding and the penalty imposed. What is their primary avenue for challenging this decision?

A client must be provided with a copy of the Consumer Guide for Buying or Selling Real Estate at what stage of the relationship?

Under the REA Code, what is the minimum frequency for providing written reports to vendor clients during a marketing campaign?

A real estate agent discovers that a property they are marketing has a building consent issue that the vendor is unaware of. What is the agent's obligation under the REA Code?

A licensee must provide a written agency agreement to their client within how many working days of being engaged?

According to the REA Code of Professional Conduct and Client Care, what must a licensee do when they become aware of a conflict of interest?

According to the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

According to the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

Under the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

According to the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

When can a licensee accept commission or other benefits from more than one party to a transaction?

Under what circumstances can a real estate licensee accept a commission or reward from someone other than their employing agency?

A client complains to an agency about their salesperson's conduct. The agency investigates and finds the complaint justified. What must the agency do next according to the REA Code?

Which body has the authority to investigate complaints against real estate licensees in New Zealand?

Under what circumstances can the REAA refuse to investigate a complaint against a licensee?

What is the maximum time limit for lodging a complaint with the Real Estate Authority about a licensee's conduct?

During a complaint investigation, what is a licensee's obligation regarding cooperation with the Real Estate Authority?

A complaint is made against a real estate agent to the Real Estate Authority. What is the first step the REA must take?

What is the maximum timeframe for the Real Estate Agents Authority to investigate a complaint against a licensee?

A client complains that their real estate agent failed to present an offer to them within the required timeframe. Who has the authority to investigate this complaint under the Real Estate Agents Act 2008?

What is the maximum timeframe within which a complaint must be lodged with the Real Estate Agents Authority (REAA) after the complainant becomes aware of the conduct?

What is the maximum timeframe for a real estate agency to respond to a written complaint from a client?

A client complains that their real estate agent failed to disclose a known defect in the property. Who has the authority to investigate this complaint under the Real Estate Agents Act 2008?

What is the maximum time limit for lodging a complaint with the Real Estate Authority after becoming aware of the conduct?

A complaint against a licensee must be made to the Real Estate Authority within what timeframe of the alleged conduct?

Who can make a complaint about a real estate licensee's conduct?

Under what circumstances can the Real Estate Authority refuse to investigate a complaint?

When can a complaint about a real estate licensee's conduct be made to the Real Estate Authority?

Who can make a complaint against a real estate licensee under the Real Estate Agents Act 2008?

What is the maximum time limit for lodging a complaint with the Real Estate Authority?

A salesperson receives a complaint that has been referred to the Complaints Assessment Committee. What happens during this stage of the process?

Under the Real Estate Agents Act 2008, who is responsible for investigating complaints against real estate licensees?

A complaint against a licensee must be made within what time period after the complainant became aware of the conduct giving rise to the complaint?

Under the REA Code of Professional Conduct and Client Care, what is the maximum timeframe within which a licensee must respond to a written complaint from a client?

A potential purchaser asks a licensee about the vendor's motivation for selling. The vendor has told the licensee confidentially that they are facing financial difficulties. How should the licensee respond?

Which of the following actions would constitute a breach of the REA Code regarding disclosure of information?

A licensee receives confidential information about their client's financial difficulties. When can this information be disclosed to third parties?

A licensee receives confidential information about their client's urgent financial situation that could affect negotiation strategy. The licensee later represents a buyer interested in the same property. How should they handle this situation?

According to the REA Code, when must a licensee disclose a potential conflict of interest to their client?

Under the REA Code, when must a licensee disclose a conflict of interest to their client?

Under the REA Code, when must a licensee disclose their personal interest in a property transaction?

Under the REA Code, what must a licensee do when they become aware of a conflict of interest?

A real estate agent receives two offers on the same property simultaneously - one from their personal friend offering $50,000 below the asking price, and another from an unknown buyer at the asking price. The agent presents only their friend's offer to avoid potential conflict. This scenario most likely constitutes which type of professional misconduct?

A real estate agent is approached by a potential purchaser who mentions they are the cousin of the vendor, but asks the agent not to disclose this relationship. The agent is already representing the vendor under an agency agreement. How should the agent handle this situation to comply with professional conduct requirements?

Under what circumstances can a real estate licensee represent both the vendor and purchaser in the same transaction?

What happens if a licensee fails to comply with a determination made by the Real Estate Agents Disciplinary Tribunal?

When a complaint is made against a real estate licensee, what is the maximum penalty that the Real Estate Agents Disciplinary Tribunal can impose for serious misconduct?

Sarah, a licensed salesperson, receives a complaint that progresses to the Real Estate Agents Disciplinary Tribunal. The Tribunal finds her conduct unsatisfactory. Which of the following penalties can the Tribunal impose?

A real estate agent receives a complaint that proceeds to the Real Estate Agents Disciplinary Tribunal. What is the maximum penalty the Tribunal can impose for unsatisfactory conduct?

A licensee is found guilty of unsatisfactory conduct by the Disciplinary Tribunal. Which of the following penalties can the Tribunal impose?

A licensee receives a complaint that proceeds to a disciplinary tribunal hearing. During the process, they continue to work while the matter is being investigated. What disciplinary powers does the Real Estate Disciplinary Tribunal have if the licensee is found guilty of misconduct?

Under the disciplinary process, who has the authority to suspend or cancel a real estate licence?

A licensee has been found guilty of misconduct by the Disciplinary Tribunal and had their licence cancelled. After what minimum period can they apply for a new licence?

A licensee is found guilty of misconduct by the Disciplinary Tribunal and receives a penalty of licence cancellation. They wish to challenge this decision. What is their next legal option?

What constitutes 'unsatisfactory conduct' under the Real Estate Agents Act 2008?

Which of the following situations would most likely constitute misconduct rather than unsatisfactory conduct?

Which body has the authority to suspend or cancel a real estate licence following a disciplinary hearing?

Which body has the authority to make the final decision on whether a real estate licensee's conduct constitutes unsatisfactory conduct or misconduct?

What is the maximum penalty that the Real Estate Agents Disciplinary Tribunal can impose on a licensee found guilty of unsatisfactory conduct?

What is the maximum timeframe for the Real Estate Authority to commence disciplinary proceedings against a licensee after becoming aware of alleged misconduct?

Sarah, a licensed salesperson, receives a complaint from a client about her conduct. The Real Estate Agents Authority decides not to prosecute the matter. What happens next?

A real estate agent is found guilty of misconduct by the Disciplinary Tribunal. The agent disagrees with the decision. What is their primary avenue for appeal?

A licensee is found guilty of unsatisfactory conduct by the Disciplinary Tribunal. The Tribunal orders them to complete additional training and pay costs of $5,000. The licensee believes the decision is wrong. What is their next legal option?

A licensee has been found guilty of professional misconduct by the Disciplinary Tribunal. The tribunal is considering penalties. Which factor would NOT be relevant to determining the appropriate penalty?

What constitutes 'unsatisfactory conduct' under the Real Estate Agents Act 2008?

Which body has the authority to suspend or cancel a real estate licence?

What is the role of the Real Estate Agents Disciplinary Tribunal in the complaints process?

A real estate agent discovers that a property they are marketing has a significant structural issue that the vendor has not disclosed. What should the agent do according to professional conduct requirements?

A licensee discovers that a property they are marketing has a significant building defect that the vendor has not disclosed. What should the licensee do according to the REA Code?

A licensee discovers that a property they are marketing has a significant structural issue that the vendor has not disclosed. What should the licensee do according to the REA Code?

A client asks their real estate agent to not disclose a known flooding issue to potential buyers. What should the agent do?

Sarah, a licensed salesperson, discovers that a property she is marketing has a leaky roof that the vendor has not disclosed. According to the REA Code, what should Sarah do?

A licensee discovers that a property they are marketing has a significant building defect that the vendor has not disclosed. What should the licensee do according to the REA Code?

A client asks their licensee to hide a known defect in the property during marketing. What should the licensee do?

A real estate agent discovers that a property they are marketing has a significant structural defect that the vendor has not disclosed. According to the REA Code, what should the agent do?

A licensee discovers that a property they are marketing has a significant structural issue that the vendor has not disclosed. What should they do according to the Code?

Sarah, a licensed salesperson, discovers that a property she is marketing has a known flooding issue that the vendor has not disclosed. According to the REA Code, what is her primary obligation?

A licensee is representing both vendor and purchaser in the same transaction with proper disclosure and consent. During negotiations, the vendor asks for advice on the purchaser's likely maximum price based on conversations with the purchaser. How should the licensee respond?

A licensee is representing both the vendor and purchaser in the same transaction with proper disclosure and consent. During negotiations, the purchaser reveals their maximum budget is $50,000 above their current offer. What must the licensee do?

A buyer's agent learns that their client is planning to purchase a property for significantly below market value from an elderly vendor who may not understand the true value. What should the agent do?

Under the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee when representing a client?

Under what circumstances can a licensee accept a gift or benefit from a client worth more than $500?

A licensee is charged with a criminal offense that could reflect on their fitness to hold a license. When must they notify the Real Estate Authority?

A licensee working for Agency A learns confidential information about a client's urgent need to sell due to financial difficulties. The licensee then moves to Agency B and uses this information to approach the former client with a lower offer through a contact. This scenario primarily involves a breach of which professional obligation?

The Real Estate Agents Disciplinary Tribunal finds a licensee guilty of misconduct involving dishonest behavior that occurred 3 years ago, but the licensee has since demonstrated exemplary conduct. What factors must the Tribunal consider when determining an appropriate penalty?

A licensee is charged with misconduct for serious breaches of the Code. During the disciplinary hearing, they argue that their actions were directed by their branch manager. How will this affect the Tribunal's decision?

A real estate agent discovers that a property they are marketing has a significant building defect that the vendor has not disclosed. What is their professional obligation?

A licensee discovers that a competing agent has made false statements about a property they have listed. What is the most appropriate course of action?

A licensee discovers they have made an error in a property listing that could mislead potential buyers. According to professional standards, what should they do immediately?

A licensee receives an offer on a property but learns of a higher offer from another buyer before presenting the first offer to the vendor. What should the licensee do according to professional standards?

A branch manager discovers that one of their salespersons has been operating under an expired licence for three weeks. The salesperson completed two sales during this period. What are the potential consequences under the Real Estate Agents Act 2008?

Sarah, a licensed salesperson, discovers that a property she is marketing has a leaky roof that the vendor has not disclosed. The vendor refuses to disclose this information. What should Sarah do according to the Code?

A licensee discovers that another licensee from a different agency has made false statements about a competing property to potential purchasers. What is the most appropriate first step under the REA Code?

An agent fails to present an offer to their vendor client for 3 days because they believe it is too low. This conduct is most likely to be classified as:

A licensee working for Agency A learns confidential information about a client's financial difficulties. They subsequently move to Agency B and are asked to provide market advice on the same client's property. How should they handle this situation?

James, a branch manager, discovers that one of his salespeople has been operating without a valid licence for three weeks due to an administrative oversight. What are the potential consequences for James under the Act?

Under the REA Code of Professional Conduct and Client Care, what is a licensee's primary duty when representing a client?

When can a licensee disclose confidential client information to a third party?

Under the REA Code of Professional Conduct and Client Care, what is the primary obligation of a real estate licensee when representing a client?

Under what circumstances must a licensee disclose a conflict of interest to their client?

Under the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

Under the REA Code of Professional Conduct and Client Care, what is the primary duty of a real estate licensee?

According to the REA Code of Professional Conduct and Client Care, what is the primary purpose of the Code?

Under the Real Estate Agents Act 2008, what is the primary purpose of the REA Code of Professional Conduct and Client Care?

A complaint against licensee Maria has been investigated by a Complaints Assessment Committee, which found her conduct constituted misconduct. Maria disagrees with this finding. What is the most accurate statement about her options for review?

James, a branch manager, becomes aware that one of his salespeople has been providing misleading information to clients about settlement timeframes. Under the REA Code, what is James's primary obligation?

John, a branch manager, becomes aware that one of his salespeople has been operating without a current practicing certificate for three months while continuing to earn commission. Under the REA Code and legislation, what are John's obligations and potential consequences?

Mark, a branch manager, becomes aware that one of his salespeople has been misleading clients about property values. What is Mark's obligation under the Code?

In what situation would the Real Estate Agents Disciplinary Tribunal have jurisdiction to hear a complaint against a former licensee?