LLQP Ethics & Professional Practice · Component 2.1 · 40% of the exam
If a client believes their personal health information was shared improperly by an agent, the appropriate bodies are:
- AAssuris, which investigates privacy breaches by agents as part of its protection of policyholders
- BCISRO, which receives privacy complaints against agents and refers them to the appropriate provincial council
- COSFI, which supervises the privacy practices of federally regulated insurers and their agents as part of prudential oversight
- The insurer's privacy officer, the privacy commissioner, and the insurance regulator; a civil claim may also lie
Correct answer: D) The insurer's privacy officer, the privacy commissioner, and the insurance regulator; a civil claim may also lie
Privacy breaches engage both privacy and licensing oversight.
Why the other options are wrong
- AAssuris does not handle privacy complaints.
- BCISRO does not handle privacy complaints.
- COSFI does not handle privacy complaints.
Exam tip
Privacy breach: privacy officer, commissioner, regulator.
Common mistake
Assuming a privacy breach is not a licensing issue.
What this tests
CISRO competency component 2.1 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 2
- A prospective client wants to confirm that an agent is properly licensed before meeting him. She should:
- A dual-licensed agent's mutual fund business is reviewed following a client complaint. The review will be conducted by:
- Assuris coverage applies to:
- OLHI's services are available to:
- Complaints about an agent's conduct (as opposed to an insurer's claim decision) should be directed to:
- The best summary of an agent's ethical obligations is to:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.