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LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam

Electronic signatures on insurance documents are:

  • Generally permitted where the insurer's process and legislation allow, with identity and intent authenticated
  • BOnly for group insurance enrolments, since individual contracts require a handwritten signature under the Insurance Act
  • CAllowed by any email in which the client types their name, since an email address identifies the sender sufficiently
  • DProhibited on insurance documents, since the Insurance Act requires wet-ink signatures on every application and change form

Correct answer: A) Generally permitted where the insurer's process and legislation allow, with identity and intent authenticated

E-signatures are standard but must be done through compliant systems.

Why the other options are wrong

  • BE-signatures are available for individual as well as group business.
  • CAuthentication through an approved platform is required.
  • DElectronic signatures are permitted on approved platforms.

Exam tip

E-signatures: approved platform, authenticated, secure.

Common mistake

Pasting a scanned signature onto a form.

What this tests

CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 2

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.