LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam
Completing an application, the agent must:
- AFill in the answers from memory of the client's circumstances, so the meeting can focus on the recommendation
- BLeave questions blank where the client is unsure, since the insurer's underwriters will follow up directly with the client
- Ask every question, record answers accurately, explain the duty of disclosure, never alter answers, and witness signatures
- DSign the application for the client to save time, since the client has already agreed to the answers verbally
Correct answer: C) Ask every question, record answers accurately, explain the duty of disclosure, never alter answers, and witness signatures
Application integrity protects the client's coverage and the agent's licence.
Why the other options are wrong
- AThe client's own answers are required.
- BComplete answers are required.
- DSigning for a client is forgery.
Exam tip
Ask, record, explain, sign, witness — never alter or forge.
Common mistake
Signing a form 'on the client's behalf'.
What this tests
CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 2
- A prospective client wants to confirm that an agent is properly licensed before meeting him. She should:
- A dual-licensed agent's mutual fund business is reviewed following a client complaint. The review will be conducted by:
- Assuris coverage applies to:
- OLHI's services are available to:
- Complaints about an agent's conduct (as opposed to an insurer's claim decision) should be directed to:
- The best summary of an agent's ethical obligations is to:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.