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LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam

An insurer runs a sales contest with a trip for agents who reach a target with one product. The agent's obligation is to:

  • ARecommend the contest product wherever it is defensible, since the insurer designed the contest to promote a product it believes in
  • Ensure the incentive does not influence recommendations, disclose non-cash compensation, and recommend only where suitable
  • CKeep the contest confidential, since disclosing it would make clients suspicious of a recommendation that is genuinely suitable
  • DRefuse all incentives from insurers, since accepting any of them is incompatible with giving unbiased advice

Correct answer: B) Ensure the incentive does not influence recommendations, disclose non-cash compensation, and recommend only where suitable

Incentives are conflicts to be managed and disclosed; regulators have scrutinized sales contests.

Why the other options are wrong

  • ASuitability governs, not the contest.
  • CNon-cash incentives must be disclosed.
  • DRefusing is not required, but the conflict must be managed.

Exam tip

Incentives: disclose; never let them drive advice.

Common mistake

Steering clients to the contest product in the last week of the quarter.

What this tests

CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 2

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.