LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam
An agent uses professional letters after her name although she never completed the program. This is:
- a misrepresentation of qualifications, which is misconduct and misleads clients
- Ba matter for the designation body alone, with no consequence for her licence
- Cacceptable because she has the practical experience the designation is meant to reflect
- Dacceptable while she is enrolled in the program and expects to complete it shortly
Correct answer: A) a misrepresentation of qualifications, which is misconduct and misleads clients
Claiming a credential not held misleads clients about competence. Both the designation body and the regulator can act, and the regulator treats misrepresentation of qualifications as an integrity issue.
Why the other options are wrong
- BThe regulator acts on misrepresentation regardless of the designation body.
- CExperience does not entitle anyone to use a credential they have not earned.
- DA designation may be used only once it has actually been awarded.
Exam tip
Use only credentials actually awarded and currently in good standing.
Common mistake
Using designation letters while still working toward the qualification.
What this tests
CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 2
- A prospective client wants to confirm that an agent is properly licensed before meeting him. She should:
- A dual-licensed agent's mutual fund business is reviewed following a client complaint. The review will be conducted by:
- Assuris coverage applies to:
- OLHI's services are available to:
- Complaints about an agent's conduct (as opposed to an insurer's claim decision) should be directed to:
- The best summary of an agent's ethical obligations is to:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.