LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam
An agent's duty when a client asks them to backdate a document or misstate a date is to:
- AAsk the insurer's administration department to do it, since a change made by the insurer is not the agent's responsibility
- Refuse; backdating outside permitted age-saving rules is falsification and misconduct regardless of the request
- CComply where the difference is only a few days, since a small adjustment causes no harm to anyone
- DComply, since the client owns the contract and may direct how its documents are dated
Correct answer: B) Refuse; backdating outside permitted age-saving rules is falsification and misconduct regardless of the request
A client's request does not excuse document falsification; backdating outside the insurer's permitted age-saving rules is misconduct that can end an agent's licence.
Why the other options are wrong
- AInsurers will not backdate outside their permitted rules.
- CThere is no acceptable amount of backdating.
- DBackdating is misconduct even at the client's request.
Exam tip
Never falsify dates or documents.
Common mistake
Backdating a beneficiary change to before a death.
What this tests
CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 2
- A prospective client wants to confirm that an agent is properly licensed before meeting him. She should:
- A dual-licensed agent's mutual fund business is reviewed following a client complaint. The review will be conducted by:
- Assuris coverage applies to:
- OLHI's services are available to:
- Complaints about an agent's conduct (as opposed to an insurer's claim decision) should be directed to:
- The best summary of an agent's ethical obligations is to:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.