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LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam

An agent moves to a new managing general agency. Regarding existing clients the agent should:

  • Ado nothing, since the contracts continue and clients need not be told anything
  • Bask the former agency to continue servicing those clients on his behalf for the foreseeable future
  • Crecommend that clients replace their contracts through the new agency
  • provide updated disclosure so clients know who he now represents and how to reach him

Correct answer: D) provide updated disclosure so clients know who he now represents and how to reach him

Disclosure of the companies represented and the agent's contact details must be kept current. Clients need to know who is servicing their contracts, and any replacement must be justified on its own merits.

Why the other options are wrong

  • AClients are entitled to current disclosure about who represents them.
  • BThe agent cannot outsource the relationship to a former agency.
  • CReplacing contracts to suit a new arrangement is not a client-driven reason.

Exam tip

Keep disclosure current whenever your representation changes.

Common mistake

Changing agency without telling clients who now represents them.

What this tests

CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 2

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.