LLQP Ethics & Professional Practice · Component 2.2 · 40% of the exam
A client's spouse calls asking about the client's policy details. The agent should:
- AProvide everything requested, since spouses are presumed to share financial information with each other under family law
- BRefuse abruptly and end the call, since any conversation with a non-client about a policy risks a privacy breach
- CDisclose only the premium amount, since payment information is less sensitive than coverage details
- Not disclose without consent unless the spouse has authority on file, and offer to speak with the client
Correct answer: D) Not disclose without consent unless the spouse has authority on file, and offer to speak with the client
Privacy applies between spouses; consent or authority is required.
Why the other options are wrong
- ADisclosing to a spouse without consent is a privacy breach.
- BBe courteous and explain the rule.
- CAny disclosure needs consent.
Exam tip
No disclosure to spouses without consent or authority.
Common mistake
Assuming marriage implies consent.
What this tests
CISRO competency component 2.2 — Integrate into practice the rules governing the activities of life insurance agents — which is weighted at 40% of the Ethics & Professional Practice module. Written against the published curriculum.
More from component 2
- A prospective client wants to confirm that an agent is properly licensed before meeting him. She should:
- A dual-licensed agent's mutual fund business is reviewed following a client complaint. The review will be conducted by:
- Assuris coverage applies to:
- OLHI's services are available to:
- Complaints about an agent's conduct (as opposed to an insurer's claim decision) should be directed to:
- The best summary of an agent's ethical obligations is to:
Practice the whole Ethics & Professional Practice module
Timed sets weighted like the exam, and review of every question you miss. Free to start.