A renter in Victoria reported a failed hot water system 3 days ago, and the rental provider has not arranged a repair. What can the renter do under the Residential Tenancies Act 1997 (Vic)?
Correct Answer
B) Apply to VCAT for an order requiring the rental provider to carry out the urgent repair.
A failed hot water service is an urgent repair under the Residential Tenancies Act 1997 (Vic). If the rental provider does not arrange it, the renter can apply to VCAT for an urgent repairs order, or arrange the repair themselves up to a prescribed amount and seek reimbursement. Withholding rent or deducting repair bills from rent is not permitted.
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