A tenant in Queensland reports that the hot water system has completely failed. As the property manager, what is your primary obligation?
Correct Answer
D) Arrange the repair urgently, because a failed hot water service is an emergency repair
Hot water is classified as an essential service under Queensland's Residential Tenancies and Rooming Accommodation Act 2008. Property managers must arrange urgent repairs for essential services without delay to ensure the property remains habitable.
Why This Is the Correct Answer
The Residential Tenancies and Rooming Accommodation Act 2008 (Qld) lists a failure or breakdown of an essential service or appliance for hot water as an emergency repair. The lessor, through the property manager, must arrange it as soon as practicable.
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