A property manager in South Australia receives a bond claim dispute where the landlord claims $800 for carpet cleaning and $1,200 for repainting from a $2,000 bond. The tenant disputes both claims, arguing normal wear and tear. What is the most appropriate initial action?
Correct Answer
C) Assess the evidence of damage against fair wear and tear and try to resolve it
The property manager acts for the landlord, but a bond claim must be supported by evidence. The first step is to compare the entry and exit inspection reports and photos, allowing for fair wear and tear given the age of carpet and paint and the length of the tenancy, and to try to agree the claim with the tenant. If the tenant disputes the claim, the bond cannot be paid out until the dispute is resolved by SACAT.
Why This Is the Correct Answer
Why the Other Options Are Wrong
Deep Analysis of This Property Management Question
Background Knowledge for Property Management
Real World Application in Property Management
Common Mistakes to Avoid on Property Management Questions
Related Topics & Key Terms
Key Terms:
More Property Management Questions
Under NSW tenancy law, which of the following lease terms would be considered invalid and unenforceable?
In NSW, what is the minimum notice period a landlord must give before entering a rental property for a routine inspection?
In NSW, what is the minimum notice period a landlord must give a tenant for a rent increase during a periodic tenancy?
A fixed-term lease in NSW expires and the tenant continues to pay rent which the landlord accepts. What type of tenancy arrangement now exists?
In NSW, how long does a landlord have to lodge a rental bond with NSW Fair Trading after receiving it from the tenant?
- → What is the maximum bond amount that can be charged for a residential tenancy in NSW?
- → A NSW tenant gives the property manager a completed pet application form for a small dog. The landlord is travelling and nobody responds for 25 days. What is the result?
- → A managing agent collects rent throughout March for a landlord who has given no special payment instructions. When must the agent pay the landlord?
- → Who is responsible for paying water usage charges in a standard residential tenancy in NSW?
- → In NSW, if a tenant disagrees with the condition report provided by the landlord, what action should they take?
- → A NSW agency tells all new tenants they must pay rent through a particular third-party app that charges a convenience fee on each payment. Is this compliant?
- → A property manager has found a tenant for a new landlord client in NSW. Before the residential tenancy agreement is signed, what must the managing agent ensure regarding the landlord information statement?
- → A NSW agency manages a beach house as short-term holiday accommodation for stays of one or two weeks. A guest pays a booking deposit to the agency. How must the agency treat this money?
- → A NSW tenant has asked in writing three times for a broken kitchen cupboard to be fixed, without response. She tells the property manager she will stop paying rent until it is repaired. What is the correct advice?
- → A NSW landlord is selling a tenanted house and the agent wants to show it to prospective buyers. What notice and frequency rules apply to these inspections?
People Also Study
Property Law & Legislation
110 questions
Agency Practice & Law
138 questions
Contracts & Conveyancing
106 questions
Property Marketing & Sales
129 questions
Related Study Resources
Previous Question
A property manager in South Australia discovers that a rental property's smoke alarm system does not comply with current legislative requirements. The landlord refuses to upgrade the system citing cost concerns. What is the property manager's primary legal obligation?
Next Question
At a routine inspection, a Victorian property manager finds the renter has removed the built-in wardrobes and fitted open shelving without the rental provider's consent. What should the property manager do first?