At the end of a NSW tenancy, the agent lodges a claim on part of the bond for repairing damage. The tenant has not agreed to the claim. What must the agent give the tenant, and when?
Correct Answer
B) The outgoing condition report and repair quotes or invoices within 7 days
NSW Fair Trading states that if a landlord or agent makes a bond claim without the tenant's agreement, they must give the tenant a copy of the condition report completed at the end of the tenancy and copies of estimates, quotes, invoices or receipts for the work claimed, within 7 days of making the claim. Failing to do so can attract penalties. The tenant then has the 14-day notice period to dispute the claim through the Tribunal.
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