A NSW tenant has asked in writing three times for a broken kitchen cupboard to be fixed, without response. She tells the property manager she will stop paying rent until it is repaired. What is the correct advice?
Correct Answer
B) Keep paying rent and seek help from NSW Fair Trading or the Tribunal
NSW Fair Trading advises tenants not to stop paying rent when repairs are not done, because doing so breaches the agreement and could lead to termination. For non-urgent repairs, the tenant should put requests in writing, then lodge a complaint with NSW Fair Trading, which may issue a rectification order, and if needed apply to the NSW Civil and Administrative Tribunal.
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A NSW tenant gives the property manager a completed pet application form for a small dog. The landlord is travelling and nobody responds for 25 days. What is the result?
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