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Ethics ComplianceConfidentialityNSWMEDIUM

A buyer asks the vendor's agent for the lowest price the vendor has said she would accept. The vendor has not authorised the agent to reveal it. What should the agent do?

Correct Answer

A) Decline to reveal it, because it is the vendor's confidential information.

Rule 7 of Schedule 1 says an agent must not use or disclose confidential information obtained while acting for a client unless the client authorises it or the law permits or compels it. The vendor's lowest acceptable price is confidential, and disclosing it would also be against her interests under rule 6.

Answer Options
A
Decline to reveal it, because it is the vendor's confidential information.
B
Reveal it, because agents must act honestly and fairly with all parties.
C
Reveal it if the buyer is ready and able to exchange contracts that same day.
D
Reveal it, but only in writing so there is a record of what was said.

Why This Is the Correct Answer

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Why the Other Options Are Wrong

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Background Knowledge for Ethics Compliance

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