An agent realises they have not completed the CPD required for the current period. What is the most appropriate immediate action?
Correct Answer
D) Contact the licensing authority to discuss how to become compliant
When CPD is not completed, the agent should contact the licensing authority promptly to find out what options exist, such as late completion or conditions on the licence. The licence stays in force until the regulator suspends it or it is not renewed, but ignoring the shortfall can lead to penalties, conditions or refusal of renewal.
Why This Is the Correct Answer
CPD is a condition of holding a licence in the states that require it. If the requirement has not been met, contacting the regulator promptly is the professional step: it allows the agent to learn the options, such as late completion, and shows good faith.
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