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Consumer ProtectionMisleading ConductEASY

Which of the following statements about misleading or deceptive conduct under the Australian Consumer Law is correct?

Correct Answer

C) It can be established even though the conduct was unintentional

Under Section 18 of the Australian Consumer Law, misleading or deceptive conduct is prohibited regardless of intention. The test is whether the conduct has the capacity to mislead or deceive, not whether there was deliberate intent to do so.

Answer Options
A
It is only actionable once a consumer has suffered a financial loss
B
It requires proof that the agent intended to deceive the buyer
C
It can be established even though the conduct was unintentional
D
It applies to printed advertisements but not to spoken statements at inspections

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Related Topics & Key Terms

Key Terms:

misleading conductdeceptive conductAustralian Consumer LawSection 18objective test
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