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Agency PracticeProfessional ConductHARD

An agent discovers that a competing agent has made false statements about their client's property to potential buyers. What is the most appropriate course of action under professional conduct requirements?

Correct Answer

D) Report the conduct to the state regulator and tell the vendor what happened

False or misleading statements by real estate agents constitute professional misconduct and potentially breach consumer protection laws. The appropriate response is to report this conduct to the relevant state regulatory authority for investigation and potential disciplinary action.

Answer Options
A
Confront the competing agent directly and demand a written retraction within days
B
Ask the buyers involved to complain, as only affected buyers may report it
C
Tell buyers about problems with the competing agent's own listings in response
D
Report the conduct to the state regulator and tell the vendor what happened

Why This Is the Correct Answer

False statements by a licensee are a regulatory matter. Reporting them to the state regulator, and keeping the vendor informed, protects the client without the agent engaging in misconduct of its own.

Why the Other Options Are Wrong

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Related Topics & Key Terms

Key Terms:

professional conductregulatory authoritymisleading conductmisconduct reportingconsumer protection
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