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A tenant in Victoria requests urgent repairs for a burst water pipe. Under the Residential Tenancies Act 1997, what is the landlord's obligation?

Correct Answer

A) Arrange the repair immediately, as soon as possible after being notified.

Under the Residential Tenancies Act 1997, urgent repairs (including burst water pipes, gas leaks, electrical faults, and flooding) must be arranged by the landlord as soon as possible. If the landlord cannot be reached, the tenant may arrange urgent repairs up to a prescribed amount and seek reimbursement.

Answer Options
A
Arrange the repair immediately, as soon as possible after being notified.
B
Arrange the repair within 14 days of receiving the renter's written notice.
C
Arrange the repair within 28 days, unless VCAT grants the rental provider an extension.
D
Pay half the repair cost, with the renter responsible for paying the remaining half.

Why This Is the Correct Answer

A burst water service is an urgent repair. The rental provider must arrange it immediately after being told; if they do not, the renter may arrange the repair up to a prescribed amount and be reimbursed, or apply to VCAT.

Why the Other Options Are Wrong

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Key Terms:

urgent repairsas soon as possibleResidential Tenancies Act 1997
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