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Ethics ComplianceQLDMEDIUM

A Queensland real estate agent becomes aware that their salesperson has been accepting secret commissions from a building inspector for referrals. The agent should:

Correct Answer

B) Stop the practice, tell affected clients and report it to the Office of Fair Trading

Taking undisclosed payments for referrals is a secret commission, an offence under the Criminal Code (Qld), and it breaches the duty to disclose referral benefits to buyers under the Property Occupations Act 2014. A principal who fails to supervise staff or ensure they comply with the Act is exposed to disciplinary action. The principal should stop the practice at once, tell the affected clients and report the conduct to the Office of Fair Trading.

Answer Options
A
Treat it as the salesperson's private arrangement outside agency work
B
Stop the practice, tell affected clients and report it to the Office of Fair Trading
C
Allow it to continue as long as the fees are recorded in the agency's own books each month
D
Raise it at the next trust account audit rather than acting straight away

Why This Is the Correct Answer

An undisclosed referral payment is a secret commission. The licensee must ensure staff are supervised and comply with the law, so the correct response is to end the arrangement, tell the clients who were affected and report it to the regulator rather than wait or benefit from it.

Why the Other Options Are Wrong

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Related Topics & Key Terms

Key Terms:

secret commissionssupervisory dutyimmediate action
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