Who can make a complaint against a real estate licensee under the Real Estate Agents Act 2008?

Option A: Only clients who have paid commission

This is incorrect because the Act does not limit complaints to paying clients only. The legislation specifically uses the phrase 'any person' to ensure broad access to the complaints process. Non-paying parties, such as buyers in transactions where the seller pays commission, neighbors affected by conduct, or other stakeholders, all have the right to make complaints regardless of whether they have paid commission to the licensee.

Option C: Only other real estate licensees

This is incorrect as it severely restricts who can make complaints. While other licensees can certainly make complaints about professional conduct, the Act extends this right much more broadly to 'any person' affected by the conduct. Limiting complaints to only other licensees would undermine the public protection purpose of the Act and exclude the very people the legislation is designed to protect - members of the public.

Option D: Only the Real Estate Authority

This is incorrect because while the Real Estate Authority can investigate and take action regarding licensee conduct, it is not the only entity that can initiate complaints. The Authority typically responds to complaints made by members of the public rather than being the sole source of complaints. The Act specifically empowers 'any person' to make complaints, with the Authority serving as the regulatory body that processes and investigates these complaints.