EstatePass
Agency & Professional EthicsProfessional StandardsHARD

A buyer's agent learns that their client has been pre-approved for a mortgage up to $500,000, but the client instructs them to make offers as if they were only approved for $400,000 to strengthen their negotiating position. What should the agent do?

Correct Answer

C) Refuse to make offers with false financial information

While agents must follow lawful client instructions, they cannot participate in misrepresentation or fraud. Making offers with deliberately false financial information violates professional ethics and potentially constitutes fraud, regardless of the client's intent.

Answer Options
A
Follow the client's instructions as they are acting in the client's best interests
B
Make the offers but disclose the true pre-approval amount to sellers
C
Refuse to make offers with false financial information
D
Suggest the client get a new pre-approval letter for the lower amount

Why This Is the Correct Answer

Option C is correct because real estate agents cannot participate in misrepresentation or fraud, even when instructed by clients. Under TRESA and provincial regulations, agents must maintain honesty and integrity in all professional dealings. Making offers with deliberately false financial information constitutes misrepresentation and potentially fraud. Professional standards require agents to refuse client instructions that would violate ethical or legal obligations, as the duty of loyalty doesn't extend to illegal or unethical activities.

Why the Other Options Are Wrong

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Key Terms

fiduciary dutymisrepresentationprofessional ethicsTRESAclient instructions
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