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Property MarketingUnderquoting LegislationMEDIUM

Under Australian Consumer Law, what happens if an agent provides a price estimate that is significantly below the actual selling price?

Correct Answer

C) The agent may face penalties for misleading and deceptive conduct.

Underquoting (providing price estimates significantly below the likely selling price) constitutes misleading and deceptive conduct under Australian Consumer Law. Agents can face substantial penalties including fines and disciplinary action for this practice, as it misleads potential buyers about the property's true market value.

Answer Options
A
The agent receives a formal warning but cannot be fined for the estimate.
B
The sale must be cancelled and the property re-marketed at the correct price.
C
The agent may face penalties for misleading and deceptive conduct.
D
The buyer can demand a discount equal to the difference in price.

Why This Is the Correct Answer

If the estimate was not a genuine, evidence-based figure, it misled buyers. Under the Australian Consumer Law, and in NSW and Victoria under specific underquoting laws, the agent can face penalties and licence action.

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Key Terms:

underquotingmisleading conductAustralian Consumer LawACCC penaltiesprice estimates
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