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Agency & Professional EthicsConfidentialityONEASY

A real estate agent learns confidential financial information about their seller client during the listing process. When can this information be disclosed to a third party?

Correct Answer

A) When required by law or with the client's written consent

Code of Ethics s. 12 (O. Reg. 365/22) says that, except as otherwise authorized or required by law, a registrant shall not disclose a client's confidential information to a third party without the client's written consent. Those are the only gateways. The rule has no expiry date, so closing the deal does not release the information.

Answer Options
A
When required by law or with the client's written consent
B
When it would help negotiate a better deal for a buyer
C
When a buyer's agent asks for it in writing
D
After the transaction closes and the listing ends

Why This Is the Correct Answer

This answer matches Code of Ethics s. 12 exactly: disclosure is allowed where the law requires or authorizes it, or with the client's written consent. Nothing else unlocks a client's confidential information.

Why the Other Options Are Wrong

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Key Terms

confidentialitywritten consentCode of Ethics s. 12seller clientTRESA
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