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LLQP Segregated Funds & Annuities · Component 4.2 · 10% of the exam

At the maturity date of a segregated fund contract, the 'claim' process involves:

  • AA lawsuit against the insurer to enforce the guarantee, since insurers do not pay maturity top-ups voluntarily without a demand
  • The insurer applying the guarantee and the client electing cash, renewal or annuitization by the deadline
  • CNothing, since the contract continues unchanged and the guarantee simply rolls forward to a new term
  • DProof of death and a claim form, since maturity is processed through the same channel as a death claim

Correct answer: B) The insurer applying the guarantee and the client electing cash, renewal or annuitization by the deadline

Maturity is a benefit event as well as a decision point. The top-up is automatic; the election is the client's.

Why the other options are wrong

  • AMaturity is a contractual event, not a dispute requiring a lawsuit.
  • CThe client must make an election at maturity.
  • DMaturity is not death; no proof of death is required.

Exam tip

Maturity: automatic top-up, client election.

Common mistake

Missing the election deadline.

What this tests

CISRO competency component 4.2 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Segregated Funds & Annuities module. Written against the published curriculum.

More from component 4

Practice the whole Segregated Funds & Annuities module

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