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LLQP Segregated Funds & Annuities · Component 4.2 · 10% of the exam

An annuitant died while travelling abroad and the beneficiary asks what the insurer will require. The agent should explain that:

  • Athe claim must be filed in the country where the death occurred before Canada will consider it
  • Bno proof of death is required when a death occurs outside Canada, only the claim form
  • Cthe death benefit is reduced because the annuitant was outside Canada at the time of death
  • proof of death acceptable to the insurer is needed, which may take longer to obtain abroad

Correct answer: D) proof of death acceptable to the insurer is needed, which may take longer to obtain abroad

The insurer needs satisfactory evidence of death, usually a death certificate and sometimes a translation or further documentation. Foreign records can take months, so the agent should prepare the family for the delay.

Why the other options are wrong

  • AThe claim is made to the Canadian insurer that issued the contract.
  • BProof of death is always required before a claim can be settled.
  • CLocation of death does not reduce a segregated fund death benefit.

Exam tip

A death abroad still needs proof acceptable to the insurer, often with a translation.

Common mistake

Promising a family a quick settlement when the documents must come from abroad.

What this tests

CISRO competency component 4.2 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Segregated Funds & Annuities module. Written against the published curriculum.

More from component 4

Practice the whole Segregated Funds & Annuities module

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