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LLQP Segregated Funds & Annuities · Component 4.2 · 10% of the exam

A client gives the insurer no instructions as her contract reaches its maturity date. The insurer will typically:

  • Apay the entire contract value out in cash and close the account without further notice
  • Bcontinue the existing guarantee indefinitely until the holder chooses to give an instruction
  • apply the contract's default provision, such as renewing the term or moving to a set fund
  • Dconvert the contract into a life annuity beginning immediately at the prevailing rates

Correct answer: C) apply the contract's default provision, such as renewing the term or moving to a set fund

Contracts set out what happens if the holder is silent, often a new guarantee term or a transfer to a specified fund. The agent should contact the client in advance so the outcome is chosen rather than defaulted into.

Why the other options are wrong

  • AA forced payout is not the usual default and would create an unwanted tax event.
  • BThe guarantee does not simply continue without a new term being started.
  • DAutomatic annuitization is not how modern contracts typically handle silence.

Exam tip

Every contract has a maturity default; contact the client before it applies.

Common mistake

Leaving a client to discover the default after the maturity date has passed.

What this tests

CISRO competency component 4.2 — Provide customer service during the validity period of the coverage — which is weighted at 10% of the Segregated Funds & Annuities module. Written against the published curriculum.

More from component 4

Practice the whole Segregated Funds & Annuities module

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