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LLQP Life Insurance · Component 3.2 · 25% of the exam

When presenting the findings of a needs analysis, the agent should:

  • APresent only the product, since the client is interested in what to buy rather than in how the number was reached
  • BShow the illustration first, since the projected values are the most persuasive part of the presentation
  • Walk the client through the needs, the resources, the resulting shortfall, and then the products that address it
  • DAvoid discussing the shortfall in detail, since a large number may discourage the client from buying anything

Correct answer: C) Walk the client through the needs, the resources, the resulting shortfall, and then the products that address it

The recommendation should follow from the analysis visibly, so the client understands why this amount and this product. The curriculum's recommendation process starts with presenting the findings, not the product.

Why the other options are wrong

  • APresenting only the product hides the reasoning the client needs.
  • BShowing an illustration first puts numbers before understanding.
  • DThe shortfall is the heart of the presentation.

Exam tip

Present: needs → resources → shortfall → products. The client should see why before what.

Common mistake

Leading with an illustration instead of the needs analysis.

What this tests

CISRO competency component 3.2 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Life Insurance module. Written against the published curriculum.

More from component 3

Practice the whole Life Insurance module

Timed sets weighted like the exam, and review of every question you miss. Free to start.