LLQP Life Insurance · Component 3.3 · 25% of the exam
A client cannot be reached for several weeks and an issued policy remains undelivered. The agent should:
- keep trying to reach the client and tell the insurer the delivery is outstanding
- Bdeliver the policy to a family member who can pass it on when convenient
- Cmail the policy without any explanation so that delivery is technically completed
- Dcancel the policy, since an undelivered contract has no value to anyone
Correct answer: A) keep trying to reach the client and tell the insurer the delivery is outstanding
Delivery requirements, including any statement of continued insurability and the first premium, must be completed within the insurer's timeframe. Persistent follow-up and keeping the insurer informed protects the client's position.
Why the other options are wrong
- BDelivering to a third party breaches confidentiality.
- CDelivery involves explanation and outstanding requirements, not just posting.
- DCancelling would discard a contract the client applied for.
Exam tip
Undelivered policies expire; follow up and keep the insurer informed.
Common mistake
Letting an issued policy sit undelivered until the requirements lapse.
What this tests
CISRO competency component 3.3 — Implement a recommendation adapted to the client's needs and situation — which is weighted at 25% of the Life Insurance module. Written against the published curriculum.
More from component 3
- At policy delivery, the agent should obtain:
- The effective date of a life insurance policy is generally:
- A client's application is approved but he has not paid the first premium when the policy is delivered. The agent should:
- A pre-authorized debit form is part of implementation because:
- During implementation, the agent learns the client wants the policy owned by her corporation instead of personally, as first applied for. The correct step is:
- Which of the following is a legitimate reason an insurer might refuse to issue a policy even after favourable underwriting?
Practice the whole Life Insurance module
Timed sets weighted like the exam, and review of every question you miss. Free to start.