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LLQP Ethics & Professional Practice · Component 1.1 · 60% of the exam

The Canadian Life and Health Insurance Association (CLHIA) is:

  • AA consumer ombudsman that issues non-binding recommendations on unresolved complaints against insurers
  • The industry association of life and health insurers, issuing guidelines without enforcement power
  • CA regulator with the power to license and discipline agents on behalf of the provinces that have delegated that role to it
  • DA federal government department responsible for the supervision of life and health insurance companies

Correct answer: B) The industry association of life and health insurers, issuing guidelines without enforcement power

CLHIA guidelines shape industry practice; compliance is through member insurers' contracts with agents, not law.

Why the other options are wrong

  • AOLHI is the ombudservice, not CLHIA.
  • CIt has no licensing or enforcement authority.
  • DIt is a private industry body.

Exam tip

CLHIA = industry association and guidelines, not a regulator.

Common mistake

Citing CLHIA guidelines as legislation.

What this tests

CISRO competency component 1.1 — Integrate into practice the legal aspects of insurance and annuity contracts — which is weighted at 60% of the Ethics & Professional Practice module. Written against the published curriculum.

More from component 1

Practice the whole Ethics & Professional Practice module

Timed sets weighted like the exam, and review of every question you miss. Free to start.